We want you to be delighted with your purchase. If, for any reason, you are not satisfied, please follow our simple return and refund guidelines:
1. Return Eligibility
- Returns are accepted within 30 days of purchase date.
- The book must be in its original condition, without any damage or markings.
2. Initiating a Return:
- Contact our customer support at through our "contact" page on this site, to initiate the return process.
- Clearly state the reason for the return.
3. Refund Process:
- Once we recieve the returned book and confirm its eligibility, we will process your refund.
- Refunds will be issued to the original payment method.
4. Return Shipping:
- Customers are responsible for return shipping costs, unless the return is due to our error.
5. Damaged or Defective Books:
- If your book arrives damaged or defective, please contact us immediately for a replacement or refund.
We strive to make the return process straightforward to ensure your satisfaction with every purchase. Thank you for choosing Rich Thinking by Rena Riches!